Privacy Statement

People Property Group Pty Ltd trading as Ray White Freshwater & Dee Why ensures that we handle your information in accordance with the National Privacy Principles as set out in the 2000 Privacy Act.  Your privacy is important to us.

This privacy statement applies to this web site which is owned and operated by Ray White Freshwater & Dee Why.

How is my personal information collected?

The purpose of personal information that we collect from you will depend on how you interact with Ray White Freshwater & Dee Why's web site. This section will explain in the broad sense, just how personal information may be collected via our web sites, and how this information contributes to the development of Ray White Freshwater & Dee Why's web site.

On-Line Forms

When submitting information on some of our sites for the purposes of an enquiry, we will collect details such as your name, e-mail address and some details of your personal needs. Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory Information Requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed.

Generally, you may be asked to provide personally identifiable information when you:

  • send us your comments or suggestions
  • register for Ray White Freshwater & Dee Why's services
  • request sales and advertising information
  • submit an enquiry

In all cases, your information will be held in the strictest confidence

Keeping your records up to date

Users are not required to register on Ray White Freshwater & Dee Why’s web site in order to use it.

Our commitment is to provide you with the opportunity to opt out, check or correct any information you have submitted on-line. We will take reasonable steps to make sure that the personal information we collect, use and disclose is correct. If your personal details change, such as contact numbers and address, we would appreciate if you could please advise us so we can update records and continue to be of service to you.

How secure is my information?

Any personal information that is submitted to our web site is held with the strictest confidence. This information is securely stored and access is restricted to authorised Ray White Freshwater & Dee Why personnel only, ensuring that your personal information is protected and safeguarded.

Cookies

This web site uses cookies. Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for tracking (site usage) user navigation and customising site information to further improve and enhance the user experience.

Most Internet browsers are preset to accept cookies. However, if you are concerned about the use of cookies you do have the option to opt out and refuse the transfer of cookies to your computer's hard drive. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Please contact the company which produces your browser if you need help.

How do we use your information?

The information we gather from your use of our web site enables us to provide better services which are tailored to your needs. We use information that you submit via an on-line form from our web site in any one of the following ways:

  • to make changes to your profile at your request
  • to register information at your request
  • to respond to your submission or enquiry

We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it, as outlined above. Your personal identifiable information will not be used for any other purpose, and we will not disclose it to anyone else without your consent.

Your personal information is not shared with any other third parties unless explicitly and expressly communicated when you submit the information. The information is contained and access is restricted to Ray White Freshwater & Dee Why authorised personnel only. However, where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law.

Is my personal information shared with anybody outside of Ray White Freshwater & Dee Why?

Ray White Freshwater & Dee Why acknowledges that you will click through to third party sites from our site, and thus recommends that you refer to the privacy statements of the sites you visit. Ray White Freshwater & Dee Why assumes no responsibility for information and content of third party sites.

How to contact us

If you wish to contact us about your personal information you should contact: Vicki Cave – Office Manager on +61 2 9939 3388 or vicki.cave@raywhite.com during normal office hours Monday - Friday 8.30am - 5.00pm